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#1 peridot 06-02-2020 09:39:59

On the Settings Tab I am unable to save any updates when pressing "Update Settings", saving icon just keeps rotating.
All other functions seem to work normally. I had exactly the same problem in the same place when evaluating the Lockbox app.

Thanks Mike.

#2 msworld 06-02-2020 14:43:19

Hi Mike,

No need to email and post on the forum. lol.

Do you have mod security enabled on the server? This could be why the settings is failing. The reason being http or https is in the form post. You can test this by removing http:// or https:// from the path in the 'HTTP Installation Path' value and saving the settings. If that is the issue, mod security should be disabled for the support setup. There is a fix for this in 4.3.

#3 msworld 06-02-2020 15:19:49

Sorry, forgot to say, do the same for the FAQ and attachments paths too.

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