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#1 zeldalee 06-02-2021 22:35:57

Hello David,
Started having an issue with product not showing up in the item categores in the store but found in other places like recently viewed.  I checked to make sure the correct category was picked.  I don't know what I have missed    jewelsohyes.com/product/cameo-ring-1 .  Something is not being saved right or I am missing something.  I have looked at the several times but.....
thank you
zeldalee

Last edited by zeldalee (10-02-2021 22:05:58)

#2 msworld 07-02-2021 04:12:10

I see it in the category ok, so did you figure it out?

You have it in 'Cameo Rings' only. Are you sure you checked the parent category too?

Also, your icons aren't loading correctly, so try uploading the following again:
https://jewelsohyes.com/content/_theme_default/css/font-awesome/fonts/*

#3 zeldalee 07-02-2021 05:34:32
msworld wrote:

I see it in the category ok, so did you figure it out?

You have it in 'Cameo Rings' only. Are you sure you checked the parent category too?

Also, your icons aren't loading correctly, so try uploading the following again:

https://jewelsohyes.com/content/_theme_default/css/font-awesome/fonts/*

  Yes I was missing the whole folder.  Uploading now and will give it a try.
Thanks David
zeldalee

#4 zeldalee 07-02-2021 06:05:53

Hello David,
Well just checked and it working again.  :0)
zeldalee

#5 zeldalee 07-02-2021 15:12:04

Hi David,
This morning back to the same problem.  Added items to parent category and Sub categories are not showing product.  When I take a look at manage products to make sure everything has been saved, it hasn'tbeen.  Not saving sub category,  Alternative Browser Title or related products. 

When the parent and sub category has been chosen the product is not saved in the store front categories.  some sub categories are created and saved in the admin but dont show up in the store front but the item does get saved in recently viewed and popular products.  and when I also add related products that is not working right either.  Something isn't working right and I don't know how to fix.
Maybe I don't understand where the related products are supposed to appear.  Should they show up below the main product?
thank you
Susan

Last edited by zeldalee (07-02-2021 15:15:53)

#6 zeldalee 07-02-2021 16:16:30

Hello,
I think I have solved the problem, I wasn't choosing parent and sub cat when adding product.  Still wondering were the related products are to be viewed?
Thank you David

#7 msworld 15-02-2021 03:03:22

Glad you got it sorted out. For related products, click the 'Options > Related Products' option on any product add/edit page.

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