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#1 svenjas 25-11-2020 09:59:05

Hello.
I tried to get the ticket subject into the $emailSubjects this way: 'new-ticket' => '[#{ticket}] {subject} New Ticket Created'
But all the email notification says is: [#123] {subject} New Ticket Created

Is there a way to get the ticket subject into the email notification subjet line?

Thank you for your help

#2 msworld 02-12-2020 04:02:32

No, this isn't an option, sorry. It is my todo list to make it an option, so it could possibly make the next update.

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