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#1 xpower 28-10-2020 05:42:12


When a prospect submit a support request and click 'Submit Request', nothing happens. It just hangs.
Please see screenshot.
Hope you can advice?
P.S Can I pay someone to check my site?

#2 msworld 30-10-2020 01:26:46

Hi Richard,

Yes, of course.

But this probably relates to your mail issue. It sounds like it's hanging sending mail. Did you verify your emails are working?

#3 xpower 31-10-2020 03:57:56

The mail is still not working. Is it possible to get someone to assist me. I do not mind paying for it.

#4 msworld 31-10-2020 05:40:05

I can't help much with mail settings as that is specific to your server. When you enabled the mail debugger, what error was returned by the mail server?

It might be worth asking your mail provider to confirm the settings.

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