Community Forum

If you have questions about my software, chances are this forum has the answers.

You'll need to register before you can post on the forum to ask your question or to answer another one. A reply will be posted to each and every question that is asked so there is no need to double post or bump your post. I do my best to answer promptly but in some cases it may take a day or two. If you bump your post, it may be removed. Bear with me and I`ll get your question answered quickly.

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#1 xpower 27-10-2020 02:23:48

When someone open a support request, I am not receiving the email.
Can someone please advice me?

#2 msworld 27-10-2020 02:34:07

Hi Richard.

Docs > Q & A > No emails are being sent, why?

#3 xpower 27-10-2020 04:13:34

Hi David,

I am not able to locate the file. There is no Q & A. Can you please advice.

#4 msworld 30-10-2020 01:23:55

Hi Richard,

Where are you looking? The link is at the top of the documentation page on every page.

#5 xpower 31-10-2020 03:59:53

I got it David, but stiil not able to resolve the issue. Can I get someone to assist me. I do not mind paying for it.

#6 msworld 31-10-2020 05:44:11

As mentioned in the previous message, mail settings are server specific. If the mail server doesn't return any specific errors, no way for me to know what the issue is. I can check your settings if you want to pay for 30mins support?

Let me know:

If you have a commercial licence already you can just renew your support if it's expired.

#7 xpower 31-10-2020 06:56:26

Ok David, how much is the fee?

#8 msworld 31-10-2020 12:48:04
xpower wrote:

Ok David, how much is the fee?

Prices are here:

30mins should be enough for me to look at the emails. If you want to proceed, after payment I'll need your installation and FTP details.

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