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#1 vmp507 01-10-2019 07:48:32

Follow Ups and Broadcasts arent going out.  Cron was flushed by go daddy... but problem persists.  Help?

#2 vmp507 02-10-2019 07:59:08

Hi, anyone here?
Cron Jobs not running since Sep 26.
Go Daddy Support is Stumped.

Help?

#3 msworld 02-10-2019 08:55:19

I think you need to read the text at the top of this forum. smile

The wait message is nothing to do with GoDaddy. It is a built in mechanism that prevents cron jobs from overlapping. If the cron doesn`t complete, it gets stuck. A few reasons for this are as follows:

1. A fatal error is occurring and the script is terminating. Check the 'logs' folder. Any errors?
2. The mail server isn`t working and it`s hitting a brick wall sending emails. Again, check the 'logs' folder and make sure debugging is enabled.
3. The software has timed out. Increase the timeout in your PHP.ini settings.

You can clear the wait message by emptying the 'mr_cache' database table. That will restart the cron. I will add that to the settings in the next version.

Hope that helps.

#4 vmp507 04-10-2019 17:48:41

Hi!  Sorry if I sounded a bit desperate... I kind of was!
Clearing out the cache did it.... IMMEDIATELY the messages started going out.  THANK YOU.

I was wondering if you would be open to a couple of suggestions?

* an Automation Workflow that allows users to automatically move to another campaign once they have received ALL messages in the group.
* the ability to create a "custom" page with a "validation link" for double opt-ins.
* In Send Frequency, it would be AWESOME if you could pick a DAY of the week, and a repetition interval
       - In other words, it would be AWESOME if I could create a message that I could program to go on FRIDAYs every 2 weeks! 

As always, thank you for the GREAT software!

#5 msworld 07-10-2019 11:20:53
vmp507 wrote:

Hi!  Sorry if I sounded a bit desperate... I kind of was!
Clearing out the cache did it.... IMMEDIATELY the messages started going out.  THANK YOU.

No problem and you are welcome. smile

I was wondering if you would be open to a couple of suggestions?

Yes, I`m always open to feedback.

* an Automation Workflow that allows users to automatically move to another campaign once they have received ALL messages in the group.
* the ability to create a "custom" page with a "validation link" for double opt-ins.
* In Send Frequency, it would be AWESOME if you could pick a DAY of the week, and a repetition interval
       - In other words, it would be AWESOME if I could create a message that I could program to go on FRIDAYs every 2 weeks!

Great suggestions. You can already create a custom page, which is the opt in url. But that would require you to add in your own validation code. I don`t really detail in the docs what you need to update on validation, but I can add that in next time.

The other suggestions I`ve added to my notes, thank you. I`ll see about adding them in a future release.

As always, thank you for the GREAT software!

Glad you like it and thank you. smile

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