Community Forum

If you have questions about my software, chances are this forum has the answers.

You'll need to register before you can post on the forum to ask your question or to answer another one. A reply will be posted to each and every question that is asked so there is no need to double post or bump your post. I do my best to answer promptly but in some cases it may take a day or two. If you bump your post, it may be removed. Bear with me and I`ll get your question answered quickly.

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#1 tvercoe 14-08-2019 00:34:43

my email account was hacked and i lost it and also have lost all my Maian products and i have contacted you but no reply so i post here for you to hopefully contact me about this issue, thank you my old email was this account has my new email address that i use now, as i need my lic files as they are corrrupt and no longer work for some reason

#2 msworld 14-08-2019 03:13:58

Sorry you didn`t get a reply. I haven`t received any emails from you. I`ve checked the mail logs too, nothing there. sad

I have updated your email address, so you should be able to get into the licence centre with the new address.

Licence files usually only become corrupt if you have re-installed a system. That generates a new key, so you just have to update the relevant details at the licence centre and download again.

#3 tvercoe 14-08-2019 03:17:43

yes i upgraded my system, thank you very much for quick reply, how ever it seems i don't have any of the stuff i had before all but 1 is gone maybe due to your upgrade? most of my ones were from giveaways like my Maian Support one i had, how do i get these back?, thank you

Last edited by tvercoe (14-08-2019 03:21:58)

#4 msworld 14-08-2019 03:29:29

Can you check now?

#5 tvercoe 14-08-2019 03:46:42

yes they are all there now, thank you so much i thought i had lost them forever

#6 msworld 14-08-2019 03:59:04

You are welcome. No, they will never be lost. They disappeared as you said, following a recent upgrade. Sorry about that.


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