Community Forum

If you have questions about my software, chances are this forum has the answers.

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#1 tvercoe 14-08-2019 00:34:43

my email account was hacked and i lost it and also have lost all my Maian products and i have contacted you but no reply so i post here for you to hopefully contact me about this issue, thank you my old email was tvercoe@live.co.uk this account has my new email address that i use now, as i need my lic files as they are corrrupt and no longer work for some reason

#2 msworld 14-08-2019 03:13:58

Sorry you didn`t get a reply. I haven`t received any emails from you. I`ve checked the mail logs too, nothing there. sad

I have updated your email address, so you should be able to get into the licence centre with the new address.
https://www.maiangateway.com

Licence files usually only become corrupt if you have re-installed a system. That generates a new key, so you just have to update the relevant details at the licence centre and download again.

#3 tvercoe 14-08-2019 03:17:43

yes i upgraded my system, thank you very much for quick reply, how ever it seems i don't have any of the stuff i had before all but 1 is gone maybe due to your upgrade? most of my ones were from giveaways like my Maian Support one i had, how do i get these back?, thank you

Last edited by tvercoe (14-08-2019 03:21:58)

#4 msworld 14-08-2019 03:29:29

Can you check now?

#5 tvercoe 14-08-2019 03:46:42

yes they are all there now, thank you so much i thought i had lost them forever

#6 msworld 14-08-2019 03:59:04

You are welcome. No, they will never be lost. They disappeared as you said, following a recent upgrade. Sorry about that.

smile

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