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#1 TipTop 25-07-2019 06:08:05

For some reason, I appear to Only have 3.0 for the Greetings software.

I installed the newer 2918 & 2019 Files, but it showrd an Error saying that the Database Couldn't Be Reached.  It said that even when I went to  Any Suggestions?  smile

#2 msworld 25-07-2019 14:55:02

Are you sure the connection info is correct? Did you overwrite the database connection file when upgrading?

#3 TipTop 14-08-2019 00:22:54

I Haven't Changed The MySQL Database User & Pass, Etc.  smile

#4 msworld 14-08-2019 03:09:31

So, it's working? It's either a database issue or the connection information is not correct. smile

#5 TipTop 14-08-2019 03:42:04

I could Email U Login info, if U want to look at it.  smile

#6 TipTop 29-08-2019 00:04:21

I Emailed you a couple weeks ago. with the Details for you to look at what could be causing my Upgrade Issue?  smile

#7 msworld 29-08-2019 03:29:42

Sorry, I haven`t received anything. If you have priority support, use that please:

#8 TipTop 29-08-2019 04:58:08

It's been awhile.  I Don't remember how to contact you the Priority way.  Also, I Don't remember if I have Priority support.  It's Bed Time!  smile

#9 msworld 29-08-2019 14:09:02
TipTop wrote:

It's been awhile.  I Don't remember how to contact you the Priority way.  Also, I Don't remember if I have Priority support.  It's Bed Time!  smile

Link is in the previous message.  smile

#10 TipTop 30-08-2019 20:45:52

Otay, Thanks!  smile

#11 TipTop 30-08-2019 20:55:50

My eGreetings should Easily update Without Database Errors.  But it appears like I currently can only have you look into that if I pay 29.95 USD.  smile

#12 msworld 01-09-2019 10:02:31

Yes, or we can try and figure the issue out here.

Do you have any other software connecting to the same db?

#13 TipTop 02-09-2019 04:23:48

All of the Software that I Have On Various Sites, Only Have 1 Database Each.  smile

#14 msworld 03-09-2019 00:13:21

And you haven`t made any changes to the 'control/connect.php' file? How does that look? (Hide any sensitive data)

#15 TipTop 03-09-2019 17:05:38

I DON'T Recall Ever Changing (control/connect.php).  And I'm NOT On My Computer Today.  Possibly I Can Look At That Tomorrow.  smile

#16 msworld 04-09-2019 07:52:26

Ok, let me know. Just ruling out a few things.

And I assume you have the mysqli functions enabled? What PHP version are you running?

#17 TipTop 05-09-2019 05:46:25

Full Permissions for the MYSQL Database.  PHP Version  5.6.40.  smile

#18 msworld 08-09-2019 05:25:26

You didn`t say whether you have the mysqli functions enabled?

Create a .php file with:

<?php echo (function_exists('mysqli_connect') ? 'YES' : 'NO'); ?>

Save, upload, access in your browser. What do you see? Yes or No.

#19 TipTop 09-09-2019 01:47:01

Yes, Mysqli Functions Are Enabled.  smile

#20 msworld 09-09-2019 01:58:44

I`m afraid I`ve got no idea then sorry. sad

Did you check your sql logs to see if there is more detail?

#21 TipTop 12-09-2019 03:08:49

There's a Solution Out There!  smile

#22 msworld 12-09-2019 09:22:21

I`m too curious, so if you want to email me all your details I`ll have a quick look smile

#23 TipTop 12-09-2019 15:37:20

Otay, I'll Email You the Info That I Emailed You a Few Weeks Ago or So.  Look In Spam If You DON'T See It.  smile

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