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#1 BuddahBoy 07-02-2019 20:45:39

Greetings - I've asked my host for the info to populate the settings, and they are:

SMTP Host/IP: truthsimplicitylove.com/209.188.83.224 - the mail server(MX record) you're using for this domain
SMTP Port: 465
SMTP Username:    username@truthsimplicitylove.com - the email account you'd like to have listed as the sender
SMTP Password:    Use the email account's password.

I tried the domain with and without mail. and still just hangs when using the "test mail" function. I setup a dedicated email account and got my cPanel info email so it works.

Thanks very much,
Ron

mail-settings.jpg

Last edited by BuddahBoy (07-02-2019 20:47:27)

#2 BuddahBoy 08-02-2019 17:10:07

Changed the smtp/host IP to: truthsimplicitylove.com/209.188.83.224 and does not hang any longer and does send a test mail but it is not delivered. Not going to spam either - I just can't get it working correctly. Thanks much

#3 msworld 09-02-2019 05:52:42

Make sure you have the debugger enabled, this will write entries to the 'logs' folder and may help you identify the issue.

#4 BuddahBoy 09-02-2019 05:54:51

Thanks David, I didn't think of that. Best, Ron

#5 msworld 09-02-2019 06:01:09

You are welcome. Mail issues can be a pain sometimes, but as servers vary, no way for me to know why it doesn`t work. If the debugger doesn`t show much info, you`ll need to look at your server mail logs.

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