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#1 mguarino 06-12-2018 16:17:20

I've entered the recommended email settings when configuring the Mail settings of the carts contact form.
When I test the settings in the admin console, I receive an email saying: This is a test email from your Maian Cart setup. Looks like your email is working just fine.

But when I try to send a message via the contact form, the email doesn't get received. I've checked the spam folder and it not there either.

Any suggestion?

Also can I send to multiple email recipients form the form?

Thanks.

#2 msworld 08-12-2018 10:02:47

You can specify additional email addresses in the 'Additional Email Addresses option in the settings.

System > General Settings > Settings Menu > Email Options

For the contact form, it`s probably due to a restriction on your mail server requiring the 'from' headers to have an email with a domain that is on the server. I do need to update this actually, but for now, open the 'control/defined.php' file and enter information for the following:

define('MAIL_FROM_NAME_HEADER', '');
define('MAIL_FROM_EMAIL_HEADER', '');

Set the 'MAIL_FROM_EMAIL_HEADER' value as the same value as you have for your 'From Email' value in your mail settings.

Should work ok then hopefully.

#3 mguarino Today 19:24:37

Thank you for the reply - but it's still not working.

What's even weirder,(using the default settings, and not editing the mail_header info)  is that when I test the settings in the admin console, I receive an email confirmation email saying " Looks like your email is working just fine."

The form also works (sends email) when I submit the form from the Product Enquiry form but Not the Contact Form ?

Last edited by mguarino (Today 19:39:53)

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