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#1 y3000 20-07-2018 14:11:55

We've noticed that replys via imap are not logged under the correct ticket id. I edited the /control/system/imap.php and replaced $replyID with $ID on line 483 in historyLog() to fix this problem.

#2 msworld 20-07-2018 16:55:05

Great thanks. You mean reply logs, not actual replies.

You would have been a brilliant beta tester. smile

#3 y3000 24-07-2018 14:43:26

Thank you ... beta testing is part of my job wink

I found another issue with historyLog(): Replies from the supporters are not logged. I editet the /admin/control/system/tickets/ticket-reply.php and removed the if-block around the historyLog().

Last edited by y3000 (24-07-2018 14:52:48)

#4 msworld 25-07-2018 02:59:07

Yep, slight error. The if block should be:

if (isset($_POST['history']) || USER_ADMINISTRATOR == 'no') {...

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