Community Forum

If you have questions about my software, chances are this forum has the answers.

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#1 josch 13-06-2018 21:05:37

Hey,
Is there a feature that allows me to copy and paste screenshots directly into a ticket?
I would like to buy the software, but this is an important feature for me, so I can add explanations to the ticket directly in the text.

#2 msworld 14-06-2018 12:40:19

I know there is 3rd party software that will upload a screenshot automatically to a server and paste a url to the clipboard, but auto creating and uploading via the attachment feature in the ticket system in a browser? Is this even possible? Do you know of any other PHP helpdesk`s that have this feature?

#3 josch 16-06-2018 10:00:55

I think with jquery it should be possible:
https://codepen.io/netsi1964/pen/IoJbg

With osTicket you can paste a screenshot in chrome browser.

#4 msworld 23-06-2018 22:26:28

Well, I wouldn`t add a feature that was browser specific. But I will look into it at some point, thanks. smile

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