Community Forum

If you have questions about my software, chances are this forum has the answers.

You'll need to register before you can post on the forum to ask your question or to answer another one. A reply will be posted to each and every question that is asked so there is no need to double post or bump your post. I do my best to answer promptly but in some cases it may take a day or two. If you bump your post, it may be removed. Bear with me and I`ll get your question answered quickly.

Here are a few tips to help you to get your questions answered more rapidly.

IMPORTANT: Posts in English only. I don't have a translator and I'll be unable to understand your message properly and will probably delete it.
SEARCH: Use the search option to see if your question has been answered on the forum before now or if there is an answer in the documentation of your software.
PRIORITY SUPPORT: If you have purchased a commercial version of any software, using the contact option at the licence centre ensures a faster response.
AUTO DELETION: Accounts older than 5 days, with no posts or topics, are automatically deleted. Only register if you are thinking of posting.
LINKS: Any links posted are not clickable and must be copied / pasted into your browser address bar.

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#1 vmp507 01-02-2018 22:26:44

I am not sure how to add an unsubscribe link to a message

Last edited by vmp507 (01-02-2018 22:27:13)

#2 msworld 02-03-2018 06:02:15

When you are on the message screen, click the Help link for information.

Click the tags icon to show the available tags.

#3 vmp507 07-03-2018 18:53:12

Hello David.

Unsubscribe is not working.  When i click the link, I get a confirmation screen asking me if I want to unsubscribe, so I press it and it says "Great news - We cannot find your email address in our system, so perhaps you have already unsubscribed",. however, my email is still listed as a subscriber.

#4 msworld 08-03-2018 10:29:37

Seems to work ok. Is the user subscribed to one campaign or multiple?

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