Support Forums


If you have questions about my software, chances are this forum has the answers.

You'll need to register before you can post on the forum to ask your question or to answer another one. A reply will be posted to each and every question that is asked so there is no need to double post or bump your post. I do my best to answer promptly but in some cases it may take a day or two. Bear with me and I`ll get your question answered quickly.

Here are a few tips to help you to get your questions answered more rapidly.

IMPORTANT: Posts in English only. I don't have a translator and I'll be unable to understand your message properly and will probably delete it.
SEARCH: Use the search option to see if your question has been answered on the forum before now or if there is an answer in the documentation of your software.
PRIORITY SUPPORT: If you have purchased a commercial version of any software, using the contact option at the licence centre ensures a faster response.
AUTO DELETION: Accounts older than 5 days, with no posts or topics, are automatically deleted. Only register if you are thinking of posting.
LINKS: Any links posted are not clickable and must be copied / pasted into your browser address bar.

You are not logged in.

#1 bert56 06-07-2017 10:47:32

Hello,

I am looking in to the possibilities of Maian Responder.
At this moment I really want only one thing.

I sell software and it has to be renewed once a year.

Is it possible to automatically sent a renewel reminder after 330 and 345 days?

I am realizing that a lot is possible with this system but at this moment the above feature is the only thing I need.

What I don't understand is that I don't see a date field where I can put the starting date of the licence.
The reminder mails have to be sent out 330 and 345 days after the starting date of the license.

Sincerily,
Bert Aarts

#2 msworld 06-07-2017 16:25:46

Hi Bert,

You should be able to accomplish this quite easily.

1. Add a broadcast message to be sent 330 days after signup.

2. Set it to repeat every 15 days and set the repeat frequency to 1.

Then it would send after 330 and 345 days, then stop.

#3 bert56 06-07-2017 16:41:41

Hello David,

In my case is the signup date the date the software license starts.
If I add a customer how do I give it a starting date? Can't find a date field.

Sincerily,
Bert Aarts

#4 msworld 07-07-2017 02:04:39

When you add the customer, the date you add them is the start date. If you want to change it, edit the subscriber.

Board footer