Possible New Feature

I am not sure if this is something you would consider for a feature release, but I will put it out there anyway,

What I would like to do is be able to set a set of business hours in my timezone. If a ticket is submitted outside these hours it sends an auto ticket reply with whatever I choose to write into it.

I hope you understand what I am meaning with this. If not I will try to clarify a bit more when I hear back.