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Hello,
First off kudos to the script writer! I love the ease of installation and full features that it enables and I also plan on sending in a donation once I find out if I can get this to work for my client. The only small issue I have is that I haven't seen a place to enter in a "ship to" address if a person is purchasing an actual piece of artwork?? Maybe you can send some instructions on how to add that feature.
Gallery is up and running, I uploaded 1 photo and that went smoothly, when I go to the front end and try to purchase the photo it seamlessly brings me to the paypal site, I process my transaction and it says Transaction Completed. The customer email is sent with no issues and the paypal confirmation is also emailed to the administrator. All seems fine unti I go to the admin email and it says:
<strong>Invalid Paypal Transaction
** THIS IS A SYSTEM GENERATED RESPONSE - DO NOT REPLY ** ================================================== ======
Hi,
A transaction has occured on the Tinsel Artist website that should be investigated.
The returned response is one of the following:
FAILED
DENIED
INVALID
NOT KNOWN
For more information check your log file.</strong>
When I go to the back end "admin area" the Paypal IPN is blank with no transactions. I am using a Paypal Premier account and have reinstalled the script 3 times in hopes that perhaps an error on my part was made.
The log file says:
Tue Feb 20 22:53:15 EST 2007
=============================
BAD ORDER!! (PayPal says this transaction was invalid)
The following input was received from (and sent back to) PayPal
payment_date: 19:53:09 Feb 20, 2007 PST
txn_type: web_accept
last_name: XXXXXX (I kept this out for privacy)
residence_country: US
item_name: Gallery Picture Purchase - Angel with Wings
payment_gross: 1.00
mc_currency: USD
business: XXXXXX (I kept this out for privacy)
payment_type: instant
verify_sign: ACpsuHPRjXg3ESxBynKZC7ECY43DAj62JYjV5nyOj3epwWlaR 7s3r5WY
payer_status: verified
tax: 0.00
payer_email: XXXXXX (I kept this out for privacy)
txn_id: 65563838228546723
quantity: 1
receiver_email: XXXXXX (I kept this out for privacy)
first_name: XXXXXX (I kept this out for privacy)
payer_id: ZRMVBSJLGWQX6
receiver_id: 6RPSVYC8W82WA
item_number: 12345
payer_business_name: XXXXXX (I kept this out for privacy)
payment_status: Completed
payment_fee: 0.33
mc_fee: 0.33
shipping: 0.00
mc_gross: 1.00
custom: MaianGallery||1||5x6
charset: windows-1252
notify_version: 2.1
Can someone please help me as I'd like to move forward and just need to move past this glitch. The URL to the gallery is <a href="http://www.tinselartist.com/gallery" target="_blank" rel="nofollow">URL</a>
Once I get this running I will be looking to customize the appearance to flow with the site.
Take care and God Bless,
Janice 
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Hi Janice,
Thank you for your kind words about my script, glad you like it. The shipping address would be the address that gets logged in the admin area once the transaction goes through ok. The shipping address therefore would be the one specified by a person in their Paypal account.
As for the error, well its clear to see the IPN system isn`t working. The problem is pinpointing why. The error log states that the payment was 'Completed', so it should be ok. I assume you have the IPN system enabled in your Paypal account and set up correctly?
David.
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Hello David,
Yes the IPN is set up in Paypal. I do have a question.... the account I am using is a Premier account but the IPN is set up for that particular business with fields avialable for ship to address. I read in your FAQ that that would not be a problem... but do you think perhaps that it is? If so then I might have to set up another paypal Premier account.
Also when I was completing the transaction thru paypal as the 'customer' there was no place to put in the address.
Janice
PS thank you for responding so quickly!!! I know we're just a few small steps away.
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Janice,
No, there is no address box. I think you only see that if you have selected that you do not have a paypal account and wish to pay without signing up. As explained in the previous message, the system returns the address on file at Paypal or if the person has no account, then it will return the address they key in.
To be honest I have no idea why its not working. You do have CURL installed on the server?
David.
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David,
Yes I have CURL. I just opened a new premier account just for this client and input the IPN information from your recommendations. It is still not working. Is there anything else we can tweak or change to get this to work? Unfortunately if this feature is not working then I have to abandone the script and I'd really hate to do that now after installing and configuring so many times.
Is there anything you can think of that I left out?
Please help
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Hello again... still trying to work on this. I removed the script changed from MySQL 5 to MySQL 4+ reinstalled the script and I am still having the same Paypal IPN issue. Is there any way to bipass this IPN problem and get the information to post?
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Janice,
The problem won`t be PHP or MySQL related. Its down to Paypal sending back the incorrect response. Without the correct response the data can`t get logged. The 'BAD ORDER' message is when the transaction could not be verified by Paypal. Are you sandbox testing or live testing?
You can send me your gallery admin details via a ticket if you like and I`ll check the settings. Other than that, don`t really know what to recommend. Sorry.
David.
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Janice,
The problem won`t be PHP or MySQL related. Its down to Paypal sending back the incorrect response. Without the correct response the data can`t get logged. The 'BAD ORDER' message is when the transaction could not be verified by Paypal. Are you sandbox testing or live testing?
You can send me your gallery admin details via a ticket if you like and I`ll check the settings. Other than that, don`t really know what to recommend. Sorry.
David.
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Janice,
The problem won`t be PHP or MySQL related. Its down to Paypal sending back the incorrect response. Without the correct response the data can`t get logged. The 'BAD ORDER' message is when the transaction could not be verified by Paypal. Are you sandbox testing or live testing?
You can send me your gallery admin details via a ticket if you like and I`ll check the settings. Other than that, don`t really know what to recommend. Sorry.
David.
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Hello David,
I am testing with Paypal LIVE. I opened a Premier account for my client and have several other paypal accounts that belong to me that I have been using as a "customer's" purchase. I will send you the settings via a ticket .... I am opened to any changes that need to be made even if it's PHP related.
Thanks for continuing to support this issue David!
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Hi Janice,
I've now got the same error. It's only been happening a few weeks but now I need to figure out how to stop the error. Did you fix your error?
Cheers,
Jennifer
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Glad you got it sorted Jennifer.
David.
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Hi Janice & santolla
I have the same problem - as do a few others here ... but David has "no idea".
Did eaither of you manage to resolve this issue ... Did you manage to find a solution - Or did you use another script - if so, who's?
I'm tearing my hair out here --- I'd really appreciate it if you could let me know how you resolved this.
Thanks heaps, Cheryl
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