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#1 29-06-2012 16:52:23

bestbuildpc
Members
Registered: 29-06-2012
Posts: 6

After paying there is no download link and no email download link

Hello Guys!

I wonder if someone can take a look to this issue. This is a big problem from the script. If there is no download link it is imposible to use this script. Please check this out.

Greetings
bestbuildpc

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#2 29-06-2012 19:40:49

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

bestbuildpc wrote:

Hello Guys!

I wonder if someone can take a look to this issue. This is a big problem from the script. If there is no download link it is imposible to use this script. Please check this out.

Greetings
bestbuildpc

If the Paypal IPN system is setup correctly it should work fine.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#3 29-06-2012 23:22:53

bestbuildpc
Members
Registered: 29-06-2012
Posts: 6

Re: After paying there is no download link and no email download link

IPN system is setup properly, I am working the whole day with this script trying to search for the problem. It is really frustrated. Please take a look at the script.

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#4 30-06-2012 05:45:10

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

bestbuildpc wrote:

IPN system is setup properly, I am working the whole day with this script trying to search for the problem. It is really frustrated. Please take a look at the script.

Script works fine and has been working fine for many people for many months, so possibly a setup issue. The reason the download link doesn`t appear and emails don`t get sent is that Paypal isn`t sending back the response correctly. Which usually points to the IPN being setup wrong or a configuration option in Paypal not being enabled.

Difficult to tell sometimes why it fails.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#5 07-07-2012 06:05:35

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

bestbuildpc wrote:

Can u make grap some pictures from your proper paypal setup in order to follow the right configuration. I can't solve this problem.

Isn`t there some already in the docs? Mind you, Paypal have updated their system since then, so maybe out of date. You`ll have to wait for the next version for any updated docs.

I hope in the future you don't depend on paypal

New version supports 2Checkout and Google Checkout.

in fact I noticed people can download all the music I upload, if I am able to pay some seconds of the track then people won't download the whole music. Like that the script is useless

Sorry, I`ve read that through several times and it makes no sense. If you are 'able to pay some seconds'? What does that mean? You mean 'play' some seconds? I`m still not sure what you mean though.

If its useless to you best to find something else? If you want to send over a small donation and your log in details I can take a look at your setup.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#6 09-07-2012 22:45:19

bestbuildpc
Members
Registered: 29-06-2012
Posts: 6

Re: After paying there is no download link and no email download link

What I was explaining to you was: Before you buy a track on itunes you first listen some part of the music but not completly, but with your script they can listen the whole song. Means they don't even want to buy it but I tried to download the whole music and I can do it myself. Means it is useless since I have 2 important negatives things. I can not send my log in, I can send you pictures how is my configuration but believe me, I followed all your tutorials and I wasn't success. Maybe on you should take a look at your script to see if something is wrong with paypal. I am out of idea already. I can send you a donation asap but please fix the download link. I am not asking you so much.

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#7 10-07-2012 06:04:17

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

bestbuildpc wrote:

What I was explaining to you was: Before you buy a track on itunes you first listen some part of the music but not completly, but with your script they can listen the whole song.

Then make a smaller preview, thats the idea of a preview track, it lasts for a few seconds.

Means they don't even want to buy it but I tried to download the whole music and I can do it myself. Means it is useless since I have 2 important negatives things. I can not send my log in, I can send you pictures how is my configuration but believe me, I followed all your tutorials and I wasn't success. Maybe on you should take a look at your script to see if something is wrong with paypal. I am out of idea already. I can send you a donation asap but please fix the download link. I am not asking you so much.

There are no problems with the download link, so it must be a Paypal setting. You do have a premier or business account? Not a personal account? And Curl is enabled? I`ve tested the payment many times in Maian Music, both in live and sandbox mode and it works just fine.

Sorry it hasn`t worked out for you. Maybe the next version will work better. Obviously without seeing or testing your setup I can`t help much.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#8 10-07-2012 17:23:02

bestbuildpc
Members
Registered: 29-06-2012
Posts: 6

Re: After paying there is no download link and no email download link

I have a premier account. Should I upgrade my account to a business account? Curl is enable on my hosting.

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#9 10-07-2012 18:48:32

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

bestbuildpc wrote:

I have a premier account. Should I upgrade my account to a business account? Curl is enable on my hosting.

No, premier is fine, thats the same as what I have.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#10 10-07-2012 19:26:24

bestbuildpc
Members
Registered: 29-06-2012
Posts: 6

Re: After paying there is no download link and no email download link

I made a sandbox account, I payed myself and I did the IND notification, everything by the payment went ok, and then it says thanks you, click on the download link, but actually it is not sending any download link and it doesnt show the download link. let me know if u want to enter to my computer so I can let u see what I am talking about. Send me your phone number so I can call you if you want.

Last edited by bestbuildpc (10-07-2012 19:26:59)

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#11 10-07-2012 19:53:33

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

bestbuildpc wrote:

I made a sandbox account, I payed myself and I did the IND notification, everything by the payment went ok, and then it says thanks you, click on the download link, but actually it is not sending any download link and it doesnt show the download link. let me know if u want to enter to my computer so I can let u see what I am talking about. Send me your phone number so I can call you if you want.

Sorry, I don `t offer that kind of support. If you can`t give me FTP access I can`t help.

Does the sale show in your admin area?


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#12 20-01-2013 14:37:06

rburroughs
Members
Registered: 13-12-2012
Posts: 17

Re: After paying there is no download link and no email download link

David, Great Script as a matter of fact all of your scripts are great....

I am having the same problem... I can't seem to figure it out. I already know it has nothing to do with your script... I'm not a newbie but configuring this  to work with Paypal is driving me crazy.....

I definitely can't get the download link in Paypal Sandbox.. It goes through the entire process all the way to the Thank You page in the script. It even mentions to use the link to download, but there isn't any link to click on.

So I tried using live paypal using making the purchases only .10 cent so to not really use up money on my debit card, but anyway, it went through the whole process and still the same results.

Correct me if I'm wrong but the IPN URL is the same as the Music Store URL correct? So if I have the script running from a different directory other than the root directory ( for instance, www.mysite.com/music ) than the IPN URL should be www.mysite.com/music right?

"Does the sale show in your admin area?" It doesn't show up in my admin area....

I have no problem giving you access in order to help me out....

Last edited by rburroughs (20-01-2013 14:40:05)

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#13 22-01-2013 09:28:40

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

David, Great Script as a matter of fact all of your scripts are great....

Thank you. smile

Correct me if I'm wrong but the IPN URL is the same as the Music Store URL correct? So if I have the script running from a different directory other than the root directory ( for instance, [url=http://www.mysite.com/music]www.mysite.com/music[/url] ) than the IPN URL should be [url=http://www.mysite.com/music]www.mysite.com/music[/url] right?

Did you look at the docs? The IPN is slightly different, but if the IPN is enabled, then the script should auto calculate the correct url. So shouldn`t really make any difference.

Hard to really say why this is failing.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#14 01-02-2013 15:31:22

rburroughs
Members
Registered: 13-12-2012
Posts: 17

Re: After paying there is no download link and no email download link

How much would I need to pay in order to get someone to troubleshoot this problem for me and come to a solution? So I could use this script.

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#15 03-02-2013 11:29:40

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

rburroughs wrote:

How much would I need to pay in order to get someone to troubleshoot this problem for me and come to a solution? So I could use this script.

Send a donation and your details if you want me to check your settings. But, I can`t guarantee a solution.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#16 13-03-2013 14:34:46

2catstew
Members
From: Ashland, KY, US
Registered: 29-07-2010
Posts: 22

Re: After paying there is no download link and no email download link

Hi all,
I had an issue with people using iPhones or iPads to try to download the files. I added instructions to the download link email that stated they needed to download it to their pc or mac first and then add it to their mp3 device. I also noticed that the ipads and iphones won't support the flash player for the music preview.  But I was aware of that issue since my I had built my main site with flash and it won't play on my iPad or my iPhone. works fine with android.
The script works great with normal pc's and mac's so I just added instructions. Hope people "read the instructions: lol

http://www.9livesrecords.com

Last edited by 2catstew (13-03-2013 14:35:41)

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#17 13-03-2013 17:26:34

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,062

Re: After paying there is no download link and no email download link

2catstew wrote:

Hi all,
I had an issue with people using iPhones or iPads to try to download the files. I added instructions to the download link email that stated they needed to download it to their pc or mac first and then add it to their mp3 device. I also noticed that the ipads and iphones won't support the flash player for the music preview.  But I was aware of that issue since my I had built my main site with flash and it won't play on my iPad or my iPhone. works fine with android.
The script works great with normal pc's and mac's so I just added instructions. Hope people "read the instructions: lol

http://www.9livesrecords.com

Sadly, a lot of people won`t. I`ll make better support for phones and tablets in the future.

Great site, hope its a success. smile


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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