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#1 13-06-2012 08:18:28

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Ecard not sent

when someone pays through paypal the ecard is not delivered. When the ecard is free the ecard is sent no problem.
can anyone help please?

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#2 13-06-2012 09:10:20

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,073

Re: Ecard not sent

Maian Events doesn`t send cards.

Edit: I assume you mean Maian Greetings? Cards aren`t sent after payment, they should be composed and sent when the account has been updated.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#3 13-06-2012 16:41:09

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Re: Ecard not sent

it says Maian Greetings at the top?

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#4 13-06-2012 17:07:36

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Re: Ecard not sent

I understand what you say. thanks.I went back to test it but it now lets me send cards without paying for it. I have sent 4 to myself so far.

My settings are as follows -

Paypal IPN is Enabled in Settings

Ecard Limit in User Options is set at 0

paypal IPN, the New Ecard Limit is set at 1

my personal Ecard Send Limit is set at 1


should all that direct me to pay every time I want to send an card? I'm pretty sure I must be missing something?

thanks

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#5 13-06-2012 18:24:50

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,073

Re: Ecard not sent

it says Maian Greetings at the top?

Yes, I moved it from Maian Events to Maian Greetings, you posted in the wrong forum.

The send limit should be the amount of cards they can send before payment is required. Setting to 0 is unlimited.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#6 14-06-2012 11:10:02

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Re: Ecard not sent

thanks.

sorry, it was a mistake posting in Events.

I changed the Ecard limit to 1 as you recommended. Unfortunately I'm still not asked to pay for the ecards.

It used to work fine until a customer informed me that they paid but couldnt send an ecard so I set it as free until I could find the problem and that is where I'm at now.

Is there anything else I could try?

thanks a lot

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#7 14-06-2012 11:41:30

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Re: Ecard not sent

another observation, I turned off paypal IPN and it stopped me from sending cards saying I had reached my limit. I turned it back on and it let me send without payment.

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#8 14-06-2012 11:55:26

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,073

Re: Ecard not sent

drewcam wrote:

another observation, I turned off paypal IPN and it stopped me from sending cards saying I had reached my limit. I turned it back on and it let me send without payment.

Strange, I wouldn`t have thought that would have made any difference.

When I added in the payment option, it was experimental, with plans to further update it. But I never got around to it. Its unlikely Maian Greetings will get any more updates for awhile. When it finally does it will be a much simpler system with many current options removed.


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www.maianscriptworld.co.uk

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#9 14-06-2012 12:04:57

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Re: Ecard not sent

ok. it did work before so I'll keep trying. I certainly look forward to the day you update it smile

thanks

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#10 14-06-2012 14:07:18

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 09-05-2006
Posts: 7,073

Re: Ecard not sent

drewcam wrote:

ok. it did work before so I'll keep trying. I certainly look forward to the day you update it smile

Me too Drew, me too. lol.

I did start an update in 2008, recoded most of the admin. Just never finished it.


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David Ian Bennett - Lead Developer
www.maianscriptworld.co.uk

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#11 14-06-2012 16:34:03

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Re: Ecard not sent

I broke my leg in 2008. maybe you stopped out of respect. lol

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#12 14-06-2012 16:52:49

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Re: Ecard not sent

sorry to bother you again David. Just to confirm what settings I should have. If I want a customer to be able to send one card at a time and be charged for each one, are the settings below what I would expect to use?

Paypal IPN is Enabled in Settings
Ecard Limit in User Options is set at 1
paypal IPN, the New Ecard Limit is set at 1
my personal Ecard Send Limit is set at 1

appreciate it.

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#13 25-06-2012 09:39:37

drewcam
Members
From: United Kingdom (Great Britain)
Registered: 19-02-2008
Posts: 64

Re: Ecard not sent

hello David.

this is embarressing but I find myself having to grovel!

try as I might, I can't get paypal to intervene at any point so members can send the ecards for free.

I'm guessing it must be a very localised problem and as you are the man who wrote it, you would have a good idea where it could be. So is there a 'donation' that may entice you to delve into issue for me?

regards

drew

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