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hello, david, ok this is my problem, my cart is for Downloadable Goods , i dont know what happend but some times for example if a client buy 3 videos and he procede to download using the link on email, he only recive the donwload link for 1 video and not for 3 videos, then when i check under admin area de download page for this videos i saw on the first checking hte 3 videos, but later when i double check only one video appear on the page, but under the invoice area appear the 3 videos purchases
so any idea waht happend? what the videos desappear from download page?
thanks
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For the products, what do you have set as the download limit? And what does the click history show for each video?
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thanks for answer, ok for products download limit i have 6 and under click history here is the problem pruducts do not appear there they disappear they only appear under invoice and packing lip
so i must go and then add manually again in the prucharsed and then appear on the download page
for example undet download page and click history i have 3 items, but under invoice and paking li.. then i have the 3 user bouth and the 3 i added manually
thanks
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And the products are definitely downloadable products?
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o sure, remember when i add the products manually they appear again,
ok check this images the first one is the download and click history, if you see only 3 items appear, first the original ordered and the others 2 manually added
http://www.tvcubana.tv/1.jpg
but if you check this second image you wil see more items 2 appear twice , the original ordered ( dessapears) and the i added manually
http://www.tvcubana.tv/2.jpg
thanks
Last edited by christ2000 (04-01-2012 08:41:58)
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ok, this could be a bug as I think its accessing the wrong field. I`ll check this evening for you and issue a fix.
The downloads would have originally appeared to the buyer though and they would have been downloaded. Its at the point of them hitting the download limit the error appear to occur as they disappear from view.
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Ok, sorry about that.
1. Re-download latest version.
2. Replace contents of 'admin/templates/windows/'
This should fix the views. You may have to delete some downloads from the sales. I`ll add this to the 2.05 notes, thanks.
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hello thanks wha tyou mean "delete some downloads from the sales"
thanks
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thanksss now work greattt
every day i said , this is the best shoping cart ever, please add the option to supscrition
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Thank you. ![]()
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