You are required to register before you can post. This is via a custom verification system. Please post any problems you are encountering here and I`ll do my best to respond as soon as I can. Please note that a reply WILL be posted to all queries, so do not double post. There are no guarantees
when a reply will appear but I do my best to answer all within 3/4 days max. Bumping topics won`t make the slightest difference.
IMPORTANT: Posts in English ONLY please, thank you! Any other languages will be ignored and your message deleted.
SEARCH: Use the search option to see if your question has been answered on the forum before. Or check the relevant script docs.
CUSTOMER: If you have purchased a commercial version of any of my software, using the contact option at the licence centre ensures a faster response.
AUTO DELETION: Accounts older than 5 days, with no posts or topics, are automatically deleted. Only register if you are thinking of posting.
PRIVATE MESSAGES: Private messages are currently disabled.
LINKS: Any links posted are 'NOFOLLOW' and will not be picked up by search engines.
hello, david, ok this is my problem, my cart is for Downloadable Goods , i dont know what happend but some times for example if a client buy 3 videos and he procede to download using the link on email, he only recive the donwload link for 1 video and not for 3 videos, then when i check under admin area de download page for this videos i saw on the first checking hte 3 videos, but later when i double check only one video appear on the page, but under the invoice area appear the 3 videos purchases
so any idea waht happend? what the videos desappear from download page?
For the products, what do you have set as the download limit? And what does the click history show for each video?
thanks for answer, ok for products download limit i have 6 and under click history here is the problem pruducts do not appear there they disappear they only appear under invoice and packing lip so i must go and then add manually again in the prucharsed and then appear on the download page
for example undet download page and click history i have 3 items, but under invoice and paking li.. then i have the 3 user bouth and the 3 i added manually
And the products are definitely downloadable products?
o sure, remember when i add the products manually they appear again,
ok check this images the first one is the download and click history, if you see only 3 items appear, first the original ordered and the others 2 manually added
but if you check this second image you wil see more items 2 appear twice , the original ordered ( dessapears) and the i added manually
Last edited by christ2000 (04-01-2012 08:41:58)
ok, this could be a bug as I think its accessing the wrong field. I`ll check this evening for you and issue a fix.
The downloads would have originally appeared to the buyer though and they would have been downloaded. Its at the point of them hitting the download limit the error appear to occur as they disappear from view.
Ok, sorry about that.
1. Re-download latest version.
2. Replace contents of 'admin/templates/windows/'
This should fix the views. You may have to delete some downloads from the sales. I`ll add this to the 2.05 notes, thanks.
hello thanks wha tyou mean "delete some downloads from the sales"
thanksss now work greattt
every day i said , this is the best shoping cart ever, please add the option to supscrition