You are required to register before you can post. This is via a custom verification system. Please post any problems you are encountering here and I`ll do my best to respond as soon as I can. Please note that a reply WILL be posted to all queries, so do not double post. There are no guarantees
when a reply will appear but I do my best to answer all within 3/4 days max. Bumping topics won`t make the slightest difference.
IMPORTANT: Posts in English ONLY please, thank you! Any other languages will be ignored and your message deleted.
SEARCH: Use the search option to see if your question has been answered on the forum before. Or check the relevant script docs.
CUSTOMER: If you have purchased a commercial version of any of my software, using the contact option at the licence centre ensures a faster response.
AUTO DELETION: Accounts older than 5 days, with no posts or topics, are automatically deleted. Only register if you are thinking of posting.
PRIVATE MESSAGES: Private messages are currently disabled.
LINKS: Any links posted are 'NOFOLLOW' and will not be picked up by search engines.
You are not logged in.
Pages: 1
Hey, David! A couple things I see that I like as I'm installing MS2 (updating from TDP):
- The new layout: much more open (less cluttered)
- Users are assigned a password and can see all of their tickets
- Ability for me -- not just my customers -- to add attachments to a ticket
- IMAP: should make one of my uses much easier
I'll have more to say later, but wanted to get my kudos out of the way.
Offline
Thanks Don, appreciate your comments. Actually, some of the way it turned out may be due to feedback you gave me last time.
I did try and make it a less cluttered interface and concentrate on the important things with a ticket system.
Offline
Ended up not posting more, but I'm back to say just how much I appreciate the new features in 2.1:
- BBCode support
- Message preview
- Re-orderable departments
- Required selection of departments
- XML data posts for ticket creation
Looking forward to custom fields by department in 2.2!
Offline
Thanks Don, appreciate the kind words. 
Offline
Pages: 1