Known Download Link Expiry Bug

Hey David,

First and foremost, I'd like to say great job on the coding! Unfortunately, our site just recently ran into the same issue that others have posted up on this forum about expired download links. I've been receiving customer complaints about how they're able to download a couple of files before the links and download page expires. One customer wrote us with the following error message they received:

---

File Missing!

This file appears to be missing. Please contact us as soon as possible.

Sorry for any inconvenience,

{store}

----

I've even tried setting the expiry amount to '0' (unlimited) for both expiry fields, and it still does not seem to work.  That's not to say we haven't had successful purchases; but this issue just seems to happen sporadically. Please let us know what we can do to fix this problem. Your help would be greatly appreciated!

Many thanks,
DJ Soltrix
www.latinremixes.com

View Topic