Maian Script World Support Forums / Luvin it!

Re: Luvin it!

dummy@example.com (msworld) — Fri, 09 Nov 2012 08:32:09 +0000

Thanks Don, appreciate the kind words.

dummy@example.com (Don) — Fri, 09 Nov 2012 06:01:48 +0000

Ended up not posting more, but I'm back to say just how much I appreciate the new features in 2.1:

- BBCode support

- Message preview

- Re-orderable departments

- Required selection of departments

- XML data posts for ticket creation

Looking forward to custom fields by department in 2.2!

dummy@example.com (msworld) — Tue, 09 Nov 2010 07:20:36 +0000

Thanks Don, appreciate your comments. Actually, some of the way it turned out may be due to feedback you gave me last time.

I did try and make it a less cluttered interface and concentrate on the important things with a ticket system.

dummy@example.com (Don) — Tue, 09 Nov 2010 03:19:09 +0000

Hey, David! A couple things I see that I like as I'm installing MS2 (updating from TDP):

- The new layout: much more open (less cluttered)

- Users are assigned a password and can see all of their tickets

- Ability for me -- not just my customers -- to add attachments to a ticket

- IMAP: should make one of my uses much easier

I'll have more to say later, but wanted to get my kudos out of the way.