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#1 23 June 2010 05:22:55
- Don
- Member
- Registered: 14 September 2007
- Posts: 41
TDP Upgrade Instructions
David, what's the upgrade procedure for Ticket Desk Pro users? I put my existing database details into connect.inc.php, but I am getting a System Override Error because something in the database is not what you're expecting.
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#2 23 June 2010 07:06:05
- msworld
- Administrator
- From: United Kingdom (Great Britain)
- Registered: 9 May 2006
- Posts: 4443
Re: TDP Upgrade Instructions
Hi Don,
Upgrades are not available for TDP or
any previous versions of Maian Support as it states on the
Maian Support website and in the docs. I do offer a free
licence for TDP users though.
http
://www.maiansupport.com/ticket-desk-pro.html
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#3 24 June 2010 18:30:14
- Don
- Member
- Registered: 14 September 2007
- Posts: 41
Re: TDP Upgrade Instructions
The docs (and the site) state:
"Can I
upgrade from a previous version older than v2.0?"
"No, this option isn`t available,
sorry."
Nothing there specifically said
about TDP.
Unfortunate, as it makes my previous
data completely inaccessible after upgrading.
Last edited by Don (24 June 2010 18:30:48)
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#4 24 June 2010 18:52:15
- msworld
- Administrator
- From: United Kingdom (Great Britain)
- Registered: 9 May 2006
- Posts: 4443
Re: TDP Upgrade Instructions
Ah, sorry Don, you may be correct. Although, 'older than
v2.0' does include TDP I guess.
I did have an
upgrade page in the docs, but must have removed it after I
decided not to do upgrade routines. It was my original plan
to do upgrades and I did start the routines, but some of the
conversions proved difficult because of how differently v2
is structured. In the end I decided to drop the idea. All
future versions from v2 will be upgradeable.
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