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#1 14 June 2010 07:04:20

owntruth
Member
Registered: 14 June 2010
Posts: 3

SourceGuardian Loader - script header is broken [10]

Hello

When I test the SourceGuardian loader I get this

How to install SourceGuardian  loaders
SourceGuardian loaders are already installed.

But when going to install I get the following error...

Fatal error: SourceGuardian Loader - script header is broken [10] in /home/ultinet/public_html/install/index.php on line 27

Appreciate your support.

Last edited by owntruth (14 June 2010 07:05:34)

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#2 14 June 2010 08:08:39

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 9 May 2006
Posts: 4443

Re: SourceGuardian Loader - script header is broken [10]

Are the loaders you have installed the latest loaders to support v8.2 encoded files? If the loaders are for an earlier version it will not run and you will see this error. You`ll need to update the loaders you have installed to the latest version or contact your host to update them.


David.

Maian Script World
http://www.maianscriptworld.co.uk

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#3 15 June 2010 04:44:18

globalneat
Member
Registered: 13 June 2010
Posts: 5

Re: SourceGuardian Loader - script header is broken [10]

Hi David

Thanks for your reply.

The Source Guardian loaders I have downloaded directly from Source Guardian's website you have a link to, so I presume they would be the latest loaders?

I have directly contacted my web hosting support team who have informed me they are unable to install or assist me to install these loaders as their servers are 'shared' and I need a 'virtual' server to stop interference with their other users.  My web hosting is with Crazy Domains an Australian company with whom up until now have had no problems with.

What do I need to do now to get Maian Support script installed and running? Is this a common problem with others who wish to use your script and require these loaders?

Your assistance would be greatly appreciated.

Thanks
Neat

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#4 17 June 2010 02:22:58

globalneat
Member
Registered: 13 June 2010
Posts: 5

Re: SourceGuardian Loader - script header is broken [10]

Hi David

Can you please kindly reply to my post on the problem I have with not being able to install Source Guardian. 

I really need to get a help desk up and running and would like to use your script to do so, but am stuck.

As I said I have downloaded the latest version from Source Guardian's website, and have contacted my web hosting who have advised I am unable to install SC on their shared servers.

What do I do now?

Thanks
Neat

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#5 17 June 2010 09:29:12

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 9 May 2006
Posts: 4443

Re: SourceGuardian Loader - script header is broken [10]

Hi Neat,

If your server cannot support Source Guardian encrypted files, I`m afraid Maian Support will not run.

What version of PHP are you running, do you know?


David.

Maian Script World
http://www.maianscriptworld.co.uk

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#6 17 June 2010 09:35:59

globalneat
Member
Registered: 13 June 2010
Posts: 5

Re: SourceGuardian Loader - script header is broken [10]

Hi David

Can you please advise Web Hosting companies you know of where SG is installed and who support SG? 

What companies do your users of the script use?

Thanks
Neat

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#7 17 June 2010 14:41:31

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 9 May 2006
Posts: 4443

Re: SourceGuardian Loader - script header is broken [10]

Hi Neat,

I have no idea what hosts people use. Many shared hosts will support encoded files. Ideally a VPS or dedicated box is best where you have root access and can install what you want.

If your current host has PHP5.2.5 or less, all you need to do is create a folder in the support installation called 'ixed' and then add the loaders there. Later versions requires modifications to the PHP.ini and extensions paths.


David.

Maian Script World
http://www.maianscriptworld.co.uk

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#8 18 June 2010 00:41:00

globalneat
Member
Registered: 13 June 2010
Posts: 5

Re: SourceGuardian Loader - script header is broken [10]

Hi David

My current host is running 5.2.11.

I have created a folder 'ixed' in my site's public_html folder.  I have uploaded loaders 'ixed.5.2ts.lin' and 'ixed5.2.lin' into this folder. 

I then type into my browser http://anita skinner.com/helpdesk/install as this is where Maian script is.  I now get the message:

"Source Guardian Error Script loading terminated. Ixed loader file not found! Encoded files cannot currently run on this server. Please download the test file from the software website to find out how to enable encoded files. Alternatively, visit the Source Guardian website for more help and information."

I have tried accessing installation with both the ixed.lin files in the 'ixed' folder and also with only one of the ixed.lin files as I'm not sure why there is two files.  On all three occasions, I get the same SC error message.

Sounds so easy, but it just won't work!!

Suggestions from here please, I would really like to use your script.

Thanks
Neat

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#9 18 June 2010 07:12:10

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 9 May 2006
Posts: 4443

Re: SourceGuardian Loader - script header is broken [10]

Ok, well the good news is this *should* work ok if the correct loaders are in place. Did you run the test script to see which loaders are required or are you guessing? The message is saying the ixed loader file was not found, which would lead me to believe you don`t have the correct one on the server.


David.

Maian Script World
http://www.maianscriptworld.co.uk

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#10 23 June 2010 05:02:19

Don
Member
Registered: 14 September 2007
Posts: 41

Re: SourceGuardian Loader - script header is broken [10]

@David: You may want to rethink your use of Source Guardian. I've been using it for 3 years and recently have had problems as webhosts finally upgrade to PHP5. Version 5.2.5 and higher require the hosting company to install the extension (loaders) in PHP's extension_dir folder; your users will not be able to use run-time loading. SG is not as widely-used as Zend or ionCube, and some hosting companies will not install the loaders.

@globalneat: Try Host Gator. They install SG by default on all their Linux servers.

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#11 23 June 2010 07:03:16

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 9 May 2006
Posts: 4443

Re: SourceGuardian Loader - script header is broken [10]

Thanks Don. Yes, I had thought about this and was wondering what kind of impact Source Guardian would have. Run time loading is certainly the ideal solution and I agree, it does get a little complicated for people who need to modify the PHP.ini file.

ionCube works in pretty much the same way, but is of course installed by default on many hosts like you say.

I think for now I`ll stick with SG and see how things pan out.


David.

Maian Script World
http://www.maianscriptworld.co.uk

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#12 10 July 2010 07:59:12

owntruth
Member
Registered: 14 June 2010
Posts: 3

Re: SourceGuardian Loader - script header is broken [10]

PHPshield is the best to guard your script and very widely used across most servers.

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#13 10 July 2010 11:01:20

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 9 May 2006
Posts: 4443

Re: SourceGuardian Loader - script header is broken [10]

PHPShield is Source Guardian under another name.


David.

Maian Script World
http://www.maianscriptworld.co.uk

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#14 10 July 2010 14:12:02

owntruth
Member
Registered: 14 June 2010
Posts: 3

Re: SourceGuardian Loader - script header is broken [10]

But those servers PHPshield enabled are not able to able to install your script.

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#15 10 July 2010 16:08:40

msworld
Administrator
From: United Kingdom (Great Britain)
Registered: 9 May 2006
Posts: 4443

Re: SourceGuardian Loader - script header is broken [10]

No, because it uses different loaders.


David.

Maian Script World
http://www.maianscriptworld.co.uk

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